Refunding a transaction is placing the amount of money back to the credit card from the original sale.
You can refund the full amount or a partial amount.
You cannot refund more than the original authorized amount.
To refund a sale, in the transaction menu, click on the plus symbol next to the transaction you wish to refund:
In the amount field, you will see that transaction amount that will be refunded to your customer. If that is the amount to refund, click on the RED refund button.
If you need to refund a partial amount, please enter the amount and click refund.
