Project Overview

Project Overview Pinwheel Pay is a payment platform that facilitates merchants to accept payments with convenience. We have integrations with multiple eCommerce store providers, including Shopify and WiX, which merchants can leverage to increase their sales. We also have a fraud detection component to minimize rogue transactions, and safeguard merchants. We have multiple integrations with Read More…

Contacting Pinwheel Support

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How Do I Search for a Transaction?

In this article we’re going to review how to use Pinwheel’s reporting system works. We’re going to help you find a transaction or report on a period. To access your Pinwheel Reports, simply login to  https://paybypinwheel.com/ Use the assigned username and password sent via email. The default screen is the transaction history, so you will Read More…

How Do I Refund a Transaction?

Refunding a transaction is placing the amount of money back to the credit card from the original sale. You can refund the full amount or a partial amount. You cannot refund more than the original authorized amount. To refund a sale, in the transaction menu, click on the plus symbol next to the transaction you Read More…

Customer Portal for Recurring Payments

In this post, we’re going to talk about setting up a customer portal that gives your customer the ability to manage their subscriptions. In the Recurring Sidebar menu, click on the customer portal link. Step 1: Upload your logo. Step 2: Once your logo is uploaded, your customer portal will now be white-labeled. Step 3:  Read More…

Long Content Tempate

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Google Tracking

In this post, we will walk you through setting up Google Analytics & Google Tag Manager in Pinwheel. If you’re using a hosted payment page (applies to all Shopify customers), then you will want to inject your Google Analytics Tracking ID or Google Tag Manager ID into the hosted payment page. Step 1: go to Read More…

Getting Started on Shopify

How to add Pinwheel to your store. In our video tutorial, we walk you through step-by-step on how to setup Pinwheel as a 3rd party payment provider in Shopify. You’re just a couple clicks away from accepting payments on your Shopify store.

Overview

Audience This document is intended to be used by the merchant’s technical staff. For any information not explained in this user guide, contact Client Services. Payment Service The Payment Service is designed to allow merchants to communicate and process online transactions with the payment gateway’s transaction processing system. The API serves as a bridge between Read More…

Credit Card Payments

Location The API is located at: https://api.paybypinwheel.com/api/transaction/api Method Post Content-Type application/x-www-form-urlencoded Encoding Payment Service API uses 8-bit Unicode Transformation Format as described in the ISO/ISE 10646. Merchants are required to send Service requests with content-type, “application/x-www-form-urlencoded”; and charset, “iso-8859-1,*, utf-8” using HTTP Post method. Sales Transaction Sales Transaction Parameters The table below only includes typical Read More…